Privacy policy

This Privacy Policy outlines how Total IT Resource ("we", "our", or "us") collects, uses, and shares your personal information when you visit or make a purchase from www.totalitresource.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Browser type

  • IP address

  • Time zone

  • Installed cookies

As you browse, we also gather data on:

  • Pages or products you view

  • Referring websites or search terms

  • How you interact with the Site

We refer to this as “Device Information.”

We collect Device Information using technologies such as:

  • Cookies – Small data files that may include an anonymous identifier. To learn more or manage cookies, visit www.allaboutcookies.org.

  • Log Files – Track site activity and collect details like IP address, browser, ISP, referring/exit pages, and timestamps.

  • Web Beacons, Tags & Pixels – Electronic files that help us understand browsing behavior on our Site.

Additionally, when you make or attempt to make a purchase, we collect Order Information, including:

  • Your name

  • Billing and shipping address

  • Payment details (e.g., credit card number)

  • Email address

  • Phone number

“Personal Information” in this policy refers to both Device and Order Information.

2. How We Use Your Personal Information

We use your information to:

  • Fulfill orders, process payments, and ship products

  • Communicate with you regarding your order or inquiries

  • Screen orders for fraud or suspicious activity

  • Provide you with promotional information (based on your preferences)

Device Information helps us:

  • Detect and prevent fraud or security threats (e.g., using your IP address)

  • Improve and optimize our website experience

  • Analyze traffic and effectiveness of marketing efforts

3. Sharing Your Personal Information

We share your information with trusted third parties to support the above uses. These include:

We may also share your data:

  • To comply with legal obligations or respond to lawful requests

  • To protect our rights or enforce our terms

4. Behavioral Advertising

We may use your Personal Information to deliver targeted ads or marketing communications we believe may interest you.

To learn how targeted advertising works, visit the Network Advertising Initiative’s resource.

You can opt-out of targeted ads at:

You may also opt out via the Digital Advertising Alliance.

5. Do Not Track

Our website does not change data collection practices when it receives a "Do Not Track" signal from your browser.

6. Your Rights (For European Residents)

If you are a resident of the EU or EEA, you have the right to:

  • Access the personal information we hold about you

  • Request correction, update, or deletion of your data

We process your data to fulfill contracts (e.g., orders placed on the Site) or to pursue legitimate business interests. Your information may be transferred outside Europe, including to Canada and the U.S.

To exercise your rights, contact us using the information below.

7. Data Retention

We retain your Order Information unless and until you request its deletion.

8. Policy Updates

We may update this policy periodically to reflect operational, legal, or regulatory changes. Please review it regularly for updates.

9. Contact Us

If you have questions or concerns about this policy, or if you’d like to file a complaint, contact us at:

Total IT Resource
28369 Davis Pkwy, STE 400
Warrenville, IL 60555, USA
📞 Office: +1-630-788-7558
📧 Email: info@totalitresource.com